What’s Included
Everything but the kitchen sink. Actually, we’ll throw that in too. Here are some of the features and services included in our per-gigabyte rates:
Project Managementexpand all | close all
Project setup
Every project, whether small (a few gigabytes) or large (a few terabytes) needs smart project setup before the project can begin. We load in all of the requirements to our project management software, then setup Gridlogik™ with the necessary instructions. After that, Gridlogik and project management take over.
Dedicated project management
eDiscovery processing isn’t as simple as pushing an “easy” button. Processing requires dedicated project management to make sure data is running smoothly and meeting the right deadlines. Our project managers are put through robust client management training, expertly trained at using Gridlogik and have years of individual eDiscovery experience to help guide your project along the way.
Forensic image mounting
Whether your data is collected with enCAse, FTK, Ghost, or any other data collection software, we can mount and extract the contents. Don’t need to extract the contents? We can provide detailed reports of what’s in the image before extraction.
Searching and filtering
Keyword search is sometimes more art than science and needs careful planning to achieve the results you need. We can help you craft and refine keyword searches (even your foreign language searches) so you can achieve a very high level of accuracy complete with detailed and auditable reporting. If you need to filter further beyond keyword search, we can help you there, too. We can filter on any metadata field we extract, (e.g. email domain name, multiple dates, file-types, foreign language and more.).
Processingexpand all | close all
De-duplication
Choose the method, from vertical (within a custodian’s data) to horizontal (across a custodian’s data). We log every single document we process and flag duplicates in a global de-dupe database. This makes it easy to provide de-dupe audit reports that will hold up in any court. You can also change de-dupe settings anytime throughout the project, just let us know.
Metadata and text extraction
Gridlogik is a master at finding metadata and text. We automatically store all metadata for a document in our database, even if you don’t need it. The text Gridlogik extracts is pulled from the native document and stored with the project. We even get hidden text and hard-to-pull text from text objects and flat images that need OCR.
Email thread grouping
Grouping emails by conversation makes it a lot easier to read and review (think Google Gmail). We automatically link emails by conversation and provide the necessary metadata so that you can easily group them together and review by conversation.
Unicode processing standard
Whether your data is collected in Korea or Kansas, how do you know for sure foreign language text is in the documents? To avoid a costly assumption, we automatically treat each project as Unicode and store all text as UTF-8, which ensures that we always treat Unicode text correctly.
Advanced spreadsheet formatting
XLS documents can be difficult to view, especially if you convert them to TIFF. Charts can hide information, rows and columns can be hidden, text can run off the page and there can be countless other issues. We’ve created a method to provide a higher quality processed spreadsheet. Gridlogik™ will format each spreadsheet by how many pixels are in each cell, making minor adjustments where necessary.
This keeps the page count down and forces the spreadsheet to look as close to the original as possible and ready for printing. Charts are copied from the parent tab and placed on their own tab to reveal hidden text, while revealing other hidden text in the document. Rows and columns are unhidden. To help your review, we can also tell you which spreadsheets have hidden spreadsheets, rows and columns.
Native Lotus Notes processing
The only way to truly process Lotus Notes files (.NSF) without losing vital metadata and formatting is to process it natively within Lotus Notes. We automatically process every type of Lotus Notes file natively, extracting each record as HTML files, along with their embedded images. This process preserves metadata and formatting, making the end product very easy to use, especially for document review.
Foreign language detection
Unicode compliance doesn’t mean much if you can’t detect the encoding of documents before processing. Being Unicode-compliant means changing a few variables to your SQL database structure – pretty easy to do. To properly handle complex foreign languages such as Korean, Chinese, Japanese, Hebrew, Arabic and so on, you must first detect the encoding of the document, then act accordingly and extract the text.
Gridlogik does this automatically and stores all text in a common UTF-8 format for consistency. We tag each document with its primary and secondary languages in our project database, meaning you can search and refine based on it..
Native page-count extraction
How many pages are in a gigabyte? What about a terabyte? The common response you get from large, disconnected vendors is a shrug and “I don’t know, it depends.” We solved this problem. Gridlogik automatically extracts the page-count of every document we process BEFORE converting the document to a TIFF or PDF. This is very helpful for native document reviews, as page-count represents content. If you know how much content you have then you have a better idea how long it will take to review. So, how many pages in a terabyte? We know – just ask us.
Blank page removal
Extra pages can create confusion and delay in a document review, especially if they are truly blank. Gridlogik™ will automatically detect “pure” blank pages within every document and remove it before it you get a chance to see it. We value your time as much as you do.
File type signature analysis
File extensions can be easily manipulated to something else that doesn’t represent the actual content of the file. For instance, change MyDoc.doc to MyDoc.xls, and Windows will think it’s a spreadsheet, when in fact it’s still a Word document. Gridlogik automatically analyzes each file before processing to determine the true extension—a process called signature analysis. We store the original extension as well as the suggested extension in our database, which can be provided as useful metadata.
Recursive embedded document extraction
We will automatically detect, extract and process all embedded documents regardless of how many levels deep the file is buried. So, that Excel spreadsheet within that Word doc within a PowerPoint that was buried in a ZIP file that was attached to an email that was also zipped and embedded into an RTF (rich text file), yeah, it will get extracted, no problem.
OCR of non-search-able documents
Optical character recognition (OCR) is pretty handy at finding text on flat images, allowing the extracted text to be searchable. If OCR is not done, you will very likely miss documents in your search. We automatically OCR each flat image for their text, and then flag the files so that the flag can be provided as metadata or in a detailed report.
PDF portfolio handling and extraction
When you open a PDF, it can look more like a table of contents with linked emails and attachments then you are looking at a PDF portfolio. These documents contain lots of hidden metadata and attachments. We identify these types of PDFs and extract each email+attachment+metadata into individual records, keeping parent/child relationships throughout.
Helpful MS Office metadata tagging
Ever wondered which of your Microsoft Office documents has hidden content such as speaker notes, revisions, hidden sheets, cells, rows and columns? Gridlogik™ automatically detects and tags this information during processing as searchable metadata for XLS, DOC and PPT files. The hidden text is also stored as searchable metadata, making keyword search much easier as this information is often missed during processing and sometimes accidentally produced.
Export and Deliveryexpand all | close all
Secure evidence transportation
Electronic media is very sensitive. The slightest drop of a hard drive can make data unreadable, causing major problems for your case. Logik doesn’t take a chance with your data. We package all data in custom-made Pelican cases to prevent water, dust and shock damage. Each case is locked before delivery and can contains up to four external hard drives.
Advanced data reporting
Need to know which custodian sent that email to that important person on that critical date and then find which documents are similar to it throughout the entire document population of 500,000 documents? Yep, we can help you do that. Our standard reporting includes data processing audit logs (just in case) as well as useful information about the data, like an email domain report. This report lists all the domains and how many of them are present, great for a quick histogram analysis [link to blog: how to create histogram]. Reporting has almost no limits. Just ask Logik and you shall receive.
Advanced database structure
The standard BegDoc, EndDoc, To, From, CC, Subject, Date, Time got you down? No problem. We can provide over 150 useful metadata fields that can be used to sort, search or identify. In eDiscovery, the more information the better – that’s why Logik offers better eDiscovery.
Export to any load file
It’s all just text and delimiters to us. We can export to any required load file format be it Ringtail (yes, we are certified), Concordance, Summation, iConect, Relativity, Caselogistix, Introspect, SQL, MDB, or any kind of software that can support load file imports. Each load is usually custom designed prior to delivery. You can choose from over 200 fields we have to offer. Need a custom field? No problem, we can customize your output to anything you need.
Speedy external hard drive
DVDs and CDs are so 2002; plus, they are slow and scratch easily. We only use high-speed (7,200 RPM or greater) drives when delivering data. Speed matters when you are copying over 300GB of images, text and native files.
TIFF or PDF output
Gridlogik was originally designed to be a TIFF/PDF processing juggernaut, capable of handling all kinds of odd document formats and very-high page count documents (e.g. XLS, TXT). As development went on, the need for more native only processing and delivery became more common, but TIFF/PDF on the “back-end” is still regularly requested post-document review. Gridlogik uses all native applications to render documents into TIFF/PDF and does not rely on non-native document viewers, as this can distort a document and make it unusable. We have multi-million page/day capacity for TIFF/PDF output.
Automatic delivery notifications
With Logik, you get standard notifications via email of what is coming your way, before it lands on your desk. You will receive a nicely formatted, easy to read, delivery notifications with detailed information. All deliveries are logged in our project management database and can be provided in a report should you ever need one.
What if I don’t need all that stuff? Can you work with me on the price?
Absolutely. Although many of the above services and features are standard, we realize throwing in everything AND the kitchen sink might not be what you want or need. Our rates are flexible and can be adjusted to suit your specific needs. Just ask.