eDiscovery Project Manager

Location: Washington, DC
Title: eDiscovery Project Manager
Department: eDiscovery Operations
Reports to: Director of Project Management

Description

We are seeking a top-notch, customer-focused Project Manager to assist our sales team. You will act as the primary technical contact for Logik’s existing and potential customers to help run and explain our technology. In addition, you will share customer feedback with Logik’s product, engineering and marketing teams to drive future improvements to its offerings. The Project Manager will be immersed in Logik’s fast-paced environment and will be expected to proactively contribute suggestions to improve product functionality, customer satisfaction, and further Logik’s success.

Apply Here

Role:

Your main responsibility is to be the technical contact for our clients and their projects. This includes:

Identify and fix client issues on a daily basis
Pull relevant information from the back-end database requested by our clients
Have a deep understanding of how our data is organized and processed
Work closely with the back-end engineering team to make sure our technology is running smoothly
Build and maintain customer support tools
Monitor and work within Salesforce to maintain and update relevant project information
Take on additional responsibilities and projects as needed

Qualifications:

Familiarity with the eDiscovery industry is a MUST
1+ years in a project engineer or project management position
Experience working with sophisticated and sometimes demanding clients
Solid understanding of databases and SQL
Basic understanding of Linux and distributed computing
Superior attention to detail, a little bit of OCD goes a long way
A Bachelor’s Degree or equivalent work experience
Strong organizational and analytic skills; think on your feet
Ability to work well under pressure and proven ability to meet deadlines
Adept at managing multiple tasks simultaneously, and excellent self-management skills
Microsoft Office applications (Word, Excel, Powerpoint) and internet proficiency a must

Perks and Comp:

Competitive base salary
Quarterly bonus system
Choice of work machine (Mac, Windows, Linux) with work software
Expense account
Health, dental, and vision
Relaxed working environment
Work with an amazing team
Contribute to company blog
Metro travel subsidy
Stock options
401K with matching
Friday company lunches

Logik Jobs

Did you know?

That PSTs with a size of 256kb or less likely have no data in them or are not actual PST containers?
That iPods, iPhones, and Blackberry devices can contain discoverable information?
That MAPI = Messaging Application Programming Interface, and it allows access to email content and metadata?
That TruCrypt encryption can be applied to a full disk on a hard drive, or just to a small container that can be FTP’d?
That USB 3.0 is coming in 2009 and is 10 times faster than the current USB 2.0?
That it will take a team of 10 reviewers ~500 days to review 10,000,000 documents, assuming 2,000 documents/reviewer/day?
That the Microsoft Windows operating system has a 254 character limit on the length of a filepath and name, but Linux operating systems do not?
That 1 gigabyte of information is actually 1,024 megabytes, not 1,000 megabytes?
That copying 5GB of tiny files is much slower than copying 1 large 5GB file?
That attorneys can be sanctioned for improperly handling eDiscovery processing? Search for Bray & Gillespie.
That focusing on what NOT to collect can dramatically reduce your discovery costs?
That there is no realistic way to redact native files without first converting the file to an image?
That you can easily reduce the amount of information to review by doing a domain name analysis on your data (e.g. remove all @amazon.com )?
That Japanese documents can come in 1 of 3 different character sets?
That you can significantly cull large email collections just by isolating the domain name (e.g. @ebay.com)?