eDiscovery Project Manager

Location: Washington, DC
Title: eDiscovery Project Manager
Department: eDiscovery Operations
Reports to: Director of Project Management

Description

We are seeking a top-notch, customer-focused Project Manager to assist our sales team. You will act as the primary technical contact for Logik’s existing and potential customers to help run and explain our technology. In addition, you will share customer feedback with Logik’s product, engineering and marketing teams to drive future improvements to its offerings. The Project Manager will be immersed in Logik’s fast-paced environment and will be expected to proactively contribute suggestions to improve product functionality, customer satisfaction, and further Logik’s success.

Apply Here

Role:

Your main responsibility is to be the technical contact for our clients and their projects. This includes:

Identify and fix client issues on a daily basis
Pull relevant information from the back-end database requested by our clients
Have a deep understanding of how our data is organized and processed
Work closely with the back-end engineering team to make sure our technology is running smoothly
Build and maintain customer support tools
Monitor and work within Salesforce to maintain and update relevant project information
Take on additional responsibilities and projects as needed

Qualifications:

Familiarity with the eDiscovery industry is a MUST
1+ years in a project engineer or project management position
Experience working with sophisticated and sometimes demanding clients
Solid understanding of databases and SQL
Basic understanding of Linux and distributed computing
Superior attention to detail, a little bit of OCD goes a long way
A Bachelor’s Degree or equivalent work experience
Strong organizational and analytic skills; think on your feet
Ability to work well under pressure and proven ability to meet deadlines
Adept at managing multiple tasks simultaneously, and excellent self-management skills
Microsoft Office applications (Word, Excel, Powerpoint) and internet proficiency a must

Perks and Comp:

Competitive base salary
Quarterly bonus system
Choice of work machine (Mac, Windows, Linux) with work software
Expense account
Health, dental, and vision
Relaxed working environment
Work with an amazing team
Contribute to company blog
Metro travel subsidy
Stock options
401K with matching
Friday company lunches

Logik Jobs

Did you know?

That page-counts represent the amount of content needed to review and without that information, your document review projects will be skewed?
That many of the off-the-shelf eDiscovery programs can not detect the encoding of documents and thus can not properly handle foreign language character sets?
That Microsoft Outlook PST files can be password protected?
That MAPI = Messaging Application Programming Interface, and it allows access to email content and metadata?
That Microsoft XLS documents will print thousands and thousands of blank pages if your software doesn’t detect and remove them?
That 7-zip compression software has a better compression ratio than WinRAR or WinZIP?
That a 100MB text file will print over 100,000 pages or more if printed?
That Guidance EnCase images can be opened and mounted by other forensic software’s?
That Microsoft PPT files can contain a hidden master slide that may have many more slides than the actual PPT itself?
That right-clicking on a file in Windows will alter the Last Accessed Date?
That by reading through all of these “Did You Knows” qualifies you as an eDiscovery ninja?
That copying evidence to DVD or CD without first zipping up the evidence will alter the file-level dates/times of the copied files?
That the internet header of an email can tell you a lot about where the email came from and who it went to?
That instant messages are discoverable information and are slowly taking over email as the dominant form of business communication?
That AutoCad documents should be viewed in native, not TIFF, format because of their 3-dimensional layouts?