Our 10 Core Values
Most companies have core values, but few actually live by them. At Logik we truly live by our values in everything we do. It’s what drives us to be better. It’s how we recruit, hire, and promote.
1. Trust your team
The best relationships are built on mutual trust. At Logik we build trust by taking risks, sharing your responsibilities, and letting people do what they think is good for the company (but not reckless). Without trust in your team, very little can be accomplished. And that’s no way to run an efficient company.
We trust our employees to get their work done. This means, they don’t need to be “seen working” in the traditional manufacturing-floor sense. We don’t expect you to get in to work “on time” or even come into the office everyday. So long as you get your work done in a timely manner and contribute to the success of the company, by all means, work as you please. You don’t need to ask permission to attend your kids’ field trip or take a 2 hour lunch with a friend. Just do it, we trust you, which is why we hired you.
So, take risks, share some of your responsibilities, work when you want (but get your work done), and trust your team.
2. Work with our clients, not just for our clients
No one likes to be an order taker (well, maybe some do, but not us). Taking orders kills creativity, which isn’t helpful for clients in need of our services. Instead of working for our clients we need to work with them. It’s why they hire us. They realize that we can help them remove the stress and frustration with eDiscovery.
By helping our clients with their problems they can have a more productive day and hopefully a better work-life balance. Many of our clients work under very stressful conditions with long work hours. We can’t change the culture they are in, but we can help make their lives just a little bit easier. That’s what they pay us to do. We do that by working with them, not just for them.
3. Be creative, but also practical
Efficiency comes from creativity and everyone at Logik is creative, thus we are also (usually) efficient. We thrive off of creativity and it comes from so many places. Eating dinner, walking to work, or in your sleep you may have that next great idea you need to share with everyone, because it’s just that awesome. We love that. Some ideas, like “what if we trained bald eagles to deliver and pickup our customers data” are indeed VERY creative, but not very practical. So be creative, but also be practical in your creativity. We will all be better for it and likely more efficient.
4. Show passion and determination
Working at a company without passionate and determined employees is simply NOT fun. We believe work should be fun and challenging. Working in the eDiscovery industry isn’t akin to working on “the cure”, but that doesn’t mean we can’t be passionate about what we do.
Our core passion comes from making our clients happy, which means we are determined to solve their more challenging gigabyte-related problems. We are also intensely passionate about technology and how we can use technology to solve complex eDiscovery problems. Being passionate about what you do pushes you to be more creative, helpful, and focused.
5. Don’t be annoying
These days, in such an always-on and demanding society, the last thing we want to be is annoyed. We get that. Which is why we strive to not be annoying to ourselves and to our clients. We don’t hold unnecessary meetings to just hear ourselves talk. We don’t interrupt people hard at work with questions that could be answered later. We don’t say ASAP. We don’t do a lot of things we think are annoying and pointless.
For clients, we ask “would this annoy me if I were the client?” If the answer is yes, then most likely it will annoy our client, so we probably shouldn’t do it. Pretty simple concept, but so many businesses create layers and layers of bureaucratic B.S. These layers end up annoying the very people they are trying to serve. Ironically those businesses end up 1. alienating their customers or 2. going out of business. Well, we have no intentions of becoming aliens or going out of business.
6. Be flexible
We are a young company, so our “bones” haven’t yet set all the way. We are flexible in how we work, how we approach problems, how we treat our employees and customers, and how we grow our company. Being flexible is important in any company, because sometimes you need to throw pride aside and do what’s right for the team. Stubbornness for stubbornness sake is never rewarded.
As we grow the company we will change directions, add new services, kill old ones, and do new and interesting things for our employees and customers. We ask that everyone at Logik understand this and adapt as necessary. Because in the end, it’s the companies that can adapt and change quickly that survive.
7. Continue education
We all learn a lot at Logik. We learn how to run an efficient business, how to develop applications, how to work with demanding clients, and even how to play a mean game of ping-pong. Even though we learn a lot of skill on the job, we encourage everyone to learn off the job. So take classes, teach classes, read books, or volunteer in your community. Just do something to keep feeding that big brain of yours that doesn’t involve work. Well-rounded people make well-rounded employees.
8. Be humble
As kids, we were told not to brag and not to showboat. We were told to simply be humble. As grownups, there is no one there to remind us all to be humble everyday. At Logik, everyone around you is humble. It’s a kind of quiet confidence we all carry. We know we are good at what we do, but we don’t need to shout it from a mountain top, so to speak.
9. Focus on quality
In service and in product quality trumps everything. Having quality service leads to happy employees, which leads to happy clients. Having quality product leads to less defects, which leads to happy clients. Our job is to make happiness happen, so we value quality above speed and price in order to achieve this. This doesn’t mean we are tortoise-slow or over-priced. That would be annoying and we don’t play the annoying game (see above).
10. Create a positive family-like culture
Caring about each other is essential to any positive company culture. At Logik we support each other, we help each other out, and we understand that family is very important. Which is why we hire for culture fit first and resume second. We all want to work with people we enjoy working with. It makes working less like work and more like play.